Абстрактный

The Importance of food quality in dinning at restaurants

Christine Senami*

Food quality looks to be accepted as a basic element to satisfy customers in the restaurants. It has been typically unmarked in restaurants service quality and satisfaction studies. The first objective of this study was to research however food quality is perceived in relevancy satisfaction and activity intentions in mid- to upmarket restaurants. This study additionally tried to spot that attributes among food-related qualities square measure crucial in rising satisfaction and intensifying get back intention with a structural equation modeling technique, this study shows that overall food quality considerably affects client satisfaction and activity intentions and additionally discovered that the connection between food quality and client activity intentions is mediate by satisfaction.